Hi there. I’m Saul Reisman here at Saul’s Automotive. Today we’re going to talk a little bit about your new car, your options for maintenance and service, and how as an independent garage repair facility we can still be of help to you. Now when you purchase a new vehicle, most dealerships tell you that the best thing to do is have your vehicle serviced at the dealership. And in many cases, a lot of these aspects are true. The dealership has the most up-to-date technology, and they’re the ones who built the cars, so they may often have the best tooling and support. However, here at Saul’s Automotive, we purchase all dealership tools, all dealership communication software and all dealership updates as they’re released every month of the year on a constant basis so that we can stay appraised and aware and be on the same forefront of technology to keep you in service.
A lot of new vehicles, when they’re due for maintenance, may indicate a number, a letter or a service that seems confusing.
For instance, a Honda might ask for a service A12, or a Mercedes might ask for a service B. And they don’t tell you what these are. A lot of the time, when you call the dealership, you’ll simply be told, “Oh, it’s at this many miles. It’s due for a service this, and it’s this many dollars.” We’re not exactly okay with that because of the expenses we’ve often seen involved that were a little bit exorbitant. So what we do is we take the service schedule from the dealership, from that manufacturer.
We inspect the vehicle fully to ensure all of the aspects of what they’re looking for are addressed so that we can determine which ones need to be performed or replaced, which have already been by the owner currently before this time period, and which might be able to wait a little bit so that we can prioritize accordingly.
Now we’ll never tell somebody to wait beyond a dealership-recommended service interval, but at the same time we’re gonna make sure that any repair or replacement we do is cost-effective and using only the factory parts for such. We recently had a Mercedes come to us that had gone to a local dealership for a service B and been told it was approximately a $1,700 service. When we went through the service diagram and notes from the manufacturer, inspected the vehicle, performed all the services and got it back on the road for under 25 percent of that cost, that’s incredible.
Most of the time, when it comes to repairs, costs are very competitive, even between independent repair shops or dealerships. You may only see a 5, 10, or at most a 15 or 20 percent difference in pricing.
However, with maintenance services, we’ve seen costs all over the board, from your local quick-lube-type shop that is desperately trying to take a $30 oil change and make an $80 sale to your dealership selling a $1,500 to $2,000 maintenance package. We just try and be the good guy, look at what’s actually going on, make sure we appraise the owner, and then repair what’s necessary to keep you safe, keep you reliable, keep you on the road. As a true dealership alternative for all of your maintenance options, we here at Saul’s Automotive service all makes and models, whether it’s 70 years old or brand new off the dealer floor. We are happy to give you the same dealership repair with the highest standard of quality service.