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All About Our Merger With Autotek | Better Repair Customer Service

This is Saul here at Saul’s Autotek, the leader in car repair in Denver. We know that with the merger, there’s a lot of questions, a lot of confusion and for the most part, a lot of uncertainty.

The biggest goal that we have from our end is to maintain the same service that’s been going on both from Saul’s AUTOTEK and from Autotek. Both of these companies have a fantastic reputation, they’re known in their industry and they’re exemplary in their field. Both of them have an incredibly high retention rate for their technicians and for their service writers and other staff members.

What that tells us is they’ve got a good service model going as do our current operation. So now that we’ll be joined together and working symbiotically, we’ll be able to efficiently service all your vehicles more timely than we were before and with better equipment. Some of Autotek’s areas where they’ve been lacking in terms of new technology and new equipment and new access in new age information, we’re going to change.

Currently, Autotek was only available to be answered via phone. You’ll be able to text, Yelp, Facebook, Instagram, email or any other way to get in contact with us 24 hours a day. Saul’s AUTOTEK runs seven days a week and has multiple operating dynamics so that we can get you to us contact immediately. We’re going to apply all those to Autotek and we’re going to take Autotek’s space, technicians, and serviceability and apply that to Saul’s so we can really use the best of both worlds to better help you.

Our goal at the end of the day is all the same, we’re all in the same boat, we all want the cars to run right. You as the car owner, need it to run right so you can get to work and back, get the kids to school and go on with your daily lives. We here, as the auto repair technicians, our job is to keep your vehicle on the road, reliable and safe.

If you’ve got questions about yours, you’ve got concerns about what’s going on or you simply have some questions you need to be answered about what’s going on with the transition, give us a call. We’re available at (303) 290-9900 or at (303) 919-7769 at either way you can directly get in contact with myself, Saul the owner, and/or any of the staff members here that would be happy to explain what’s going on and how we can best help you out.

The same technicians are still going to be here servicing your vehicles and the same service writers are still going to be the ones answering the phone. So you can have the same great service that you’ve been getting for decades.

If you’ve got call or a question, you know where find us here at Saul’s Autotek.

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About the Author

Picture of Saul Reisman

Saul Reisman

Saul Reisman has been helping the residents of the Centennial State with their automotive needs for over ten years now. He finished his Associate Degree in Physics at the Community College of Denver. Saul is an active member of the Specialty Equipment Market Association and a board member of the Young Executives Network. He undergoes constant educational training through GMC, MOPAR, Ford, Snap-On, Borg-Warner, and Ozark Automotive, with an emphasis on diagnosis, repair, and improvement.

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